Dazzlehand Casino Privacy Policy

This Privacy Policy explains how Dazzlehand collects, uses, stores and protects personal information when you use our online casino and sportsbook services. We take your privacy seriously and describe below the types of information we collect, how we use it, the choices available to you, and the steps we take to safeguard your data.

Types of data we collect

Personal data

We may collect information that identifies you directly, such as your name, email address, phone number, date of birth and postal address. When required for verification or compliance, we may also collect identity documents and other verification materials. Payment details submitted to process deposits or withdrawals are collected as part of transactional processing.

Technical data

Technical data includes information about your device and connection, such as IP address, device type, operating system, browser, and location data inferred from your IP. We also record usage data, including pages viewed, session times, and interaction patterns to help maintain and improve our services.

Transactional and activity data

We keep records of your account activity, including wagering history, game and bet activity, deposits, withdrawals and communications with customer support. This data is used to manage your account and to detect and prevent fraud and money laundering.

How we use your information

We use personal and technical information to operate and improve our services, process payments, verify identity, provide customer support, and comply with legal and regulatory obligations. We may also use your contact details to send transactional messages about your account. Where we use information for marketing, we will provide an option to opt out.

Data protection practices

We protect personal information using administrative, technical and physical safeguards appropriate to the sensitivity of the data. Access to personal information is limited to staff and authorised service providers who need it to perform their roles. We conduct regular reviews of our security measures and require service providers to maintain reasonable protections.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, analyse site performance, and personalise content. This may include analytics cookies and advertising-related tracking. You can manage or disable cookies through your browser settings, though some features may not function fully if cookies are blocked.

User rights

You have rights to access, correct, restrict or delete personal information we hold about you, subject to verification and legal constraints. You may also object to certain processing or withdraw consent where processing is based on consent. To exercise these rights, contact us through your account or the support channels provided in the app or site.

Access, correction and deletion

When you request access, correction or deletion, we will verify your identity before responding. We may retain certain records as required for fraud prevention, legal compliance or legitimate business purposes, even after an account is closed.

Information sharing and third parties

We may share information with payment processors, identity-verification providers, fraud-prevention services, analytics vendors and other service providers who support our operations. We may also disclose information when required by law or to protect our rights. We require third parties to implement appropriate safeguards when processing personal data on our behalf.

Privacy policy updates

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you via your account or the email address you provided. Please review the policy periodically for the latest information.