Response Time

If you have questions, account-related issues, technical concerns, or general feedback, our support team is ready to help. Reach out for help with deposits, withdrawals, verification, or site performance and we’ll guide you through the next steps. We offer responsive support by email, phone, and live chat so you can resolve issues quickly. Contact us anytime and a member of the team will assist with practical, clear guidance.

Department	Contact
Customer support	[email protected]
General enquiries	[email protected]
Affiliate enquiries	[email protected]
Phone	+1 647 392 5184
Working hours	Mon-Fri, 09:00-18:00

For urgent account-related matters please include your registered email and account ID when contacting support. For billing or payments queries use [email protected], and for privacy or security concerns use [email protected]. Affiliates should contact [email protected] for partnership details. Our phone line is available during working hours and we aim to reply to email enquiries within one business day. For general enquiries, use [email protected].

Email Support

Email is the preferred way to reach us for detailed requests, account issues, or when you need to submit documents. Please contact [email protected] and include a clear subject line, your account ID and up-to-date contact details. Providing screenshots or reference numbers helps speed handling and avoids delays. Expect a response within our standard service times.

Send us a message

Name

<label for="email" style="font-size:14px;font-weight:600;">Email</label><input id="email" name="email" type="email" placeholder="Email address" required style="padding:10px;border:1px solid #cfcfcf;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;font-weight:600;">Message</label><textarea id="message" name="message" rows="6" placeholder="Tell us about your question or issue (account, payments, promotions)" required style="padding:10px;border:1px solid #cfcfcf;border-radius:4px;font-size:14px;resize:vertical;"></textarea><div style="font-size:12px;color:#555;">We aim to respond within 48 hours. Please do not include full payment card details in your message.</div><button type="submit" style="margin-top:6px;padding:10px 14px;background:#0073ce;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to resolve most inquiries within one business day. Simple requests are handled quickly, while more complex issues may take longer depending on their nature and any required verification. If your case needs extra review we’ll keep you updated by email and live chat where available. Thanks for your patience while we work on your request.

Feedback

We want to hear from you. If you have feedback, suggestions, or ideas for improving the site, please get in touch. All submissions are reviewed carefully and used to improve the service, fix issues, and make the user experience smoother. Your input helps shape updates and new features, so send us a note whenever you have thoughts to share.